1. General Warranty Coverage

All products sold on Indigo-resourses.com are covered by a limited warranty. The warranty period begins on the date of purchase and covers any defects in materials or workmanship under normal use.

2. Warranty Period

The warranty coverage provided on this website is applicable only to the following brands: Cafe De Kona, JEmarble, and other listed brands, except Santeco.

For Santeco products, please visit our dedicated Santeco Warranty page for detailed warranty information.

3. What is Covered

  • Defects in materials and workmanship.
  • Malfunctions or failures under normal use.

4. What is Not Covered

  • Normal wear and tear.
  • Damage caused by misuse, abuse, or improper maintenance.
  • Alterations or modifications not approved by [Your Website Name].
  • Damage caused by accident, natural disasters, or unauthorized repairs.
  • Products purchased from unauthorized resellers.

5. How to Make a Warranty Claim

To make a warranty claim, please follow these steps:

  1. Contact our customer service team at [customer service email/phone number] with your order number and a description of the issue.
  2. Provide photos or videos showing the defect.
  3. Our team will review your claim and provide instructions on how to return the product, if necessary.

6. Warranty Resolution

If your claim is approved, we will:

  • Repair or replace the defective product at no charge.
  • Provide a refund if the product cannot be repaired or replaced.

7. Shipping Costs

  • During Warranty Period: We will cover shipping costs for returning and replacing the product.
  • After Warranty Period: The customer is responsible for all shipping costs.

8. Limitation of Liability

Our liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

9. Additional Information

This warranty is in addition to any rights provided under local consumer laws. For more information, please contact our customer service team at [customer service email/phone number].